Welcome To Borderlands

These FAQs accompany version 1.0

Borderlands
Developed by Gearbox Software
Ported to Mac by Feral Interactive
Published for Mac by Feral Interactive


FAQs (Frequently Asked Questions)

This document is intended to help you answer any questions that you may have about Borderlands

  1. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys in Borderlands?
  2. Why does iTunes pause my music when I start playing Borderlands?
  3. I have two monitors attached to my computer—How do I change which screen the game runs on?
  4. Borderlands runs slowly on my computer. Is there anything I can do to increase the speed?
  5. How do I get technical support for Borderlands?
  6. Can I play this game on a Case-Sensitive File System?
  7. How do I take screenshots in Borderlands?
  8. Why can't I play online using GameRanger?
  9. What are the Borderlands Add-Ons?
  1. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys in Borderlands?

    By default Mac OS X uses the F Keys to control items such as sound levels and brightness. To use an F Key for a game function hold the fn key first, and then press the F key. If you wish to have the F Keys always enabled, follow these steps:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Click on Keyboard (or Keyboard and Mouse, depending on your system).

    3. Select the tab named Keyboard.

    4. Ensure the checkbox labelled "Use all F1, F2, etc. keys as standard function keys" is checked.

    The F Keys will now work without using the fn key.

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  2. Why does iTunes pause my music when I start playing Borderlands?

    You have the "Pause iTunes while playing Borderlands." option selected in the Borderlands pre-game Options window. To turn this feature off follow the steps below.

    1. Double Click on the Borderlands Application while holding the Command key (⌘) down. A window called Borderlands Options will appear.

    2. Select the tab named Extras.

    3. Deselect the checkbox labelled "Pause iTunes while playing Borderlands".

    4. Click Play to start playing Borderlands.

    To turn this feature back on at a later date just re-select the checkbox and then press Play.

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  3. I have two monitors attached to my computer—How do I change which screen the game runs on?

    If you have more than one monitor connected to your Mac that is capable of supporting Borderlands, you can choose which monitor is used for the game from the pre-game Options window. Select the Displays tab in order to choose a monitor.

    Holding down the Command key () while starting the game will display the pre-game Options window if you have previously disabled it.

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  4. Borderlands runs slowly on my computer. Is there anything I can do to increase the speed?

    There are several factors which have an impact on the speed at which Borderlands runs. Please see the section titled "Borderlands Performance Tips" in the ReadMe for a guide to increasing the speed at which the game runs on your computer.

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  5. How do I get technical support for Borderlands?

    Please read the technical support information in the ReadMe, this tells you what to check and if necessary how to contact Feral Technical Support with your issue.

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  6. Can I play this game on a Case-Sensitive File System?

    No. Borderlands has been tested with the basic formatting option for Mac OS X which is HFS+. This system is not case-sensitive and identifies files by name without checking capitalisation. The capitalisation of filenames is not consistent throughout the game. While this may not prevent the game from running on case-sensitive file systems, unfortunately such differences may lead to crashes and other unpredictable behaviour on the case-sensitive formats available on the Macintosh.

    If you have to run a case-sensitive setup and you experience problems with Borderlands please install the game on a standard formatted partition or read/write disk image. In most cases this will allow you to play the game on your machine.

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  7. How do I take screenshots in Borderlands?

    To take screenshots while playing Borderlands you should use the following key command.

    Command (⌘) + Shift (⇧) + P

    When you press all three keys at once the game will take a single image of the on-screen contents and save it to your Desktop. The picture will be in TIFF format and will be called "Borderlands Picture 1". If you take more than one picture the numbering will increase by one per screenshot. The TIFF image contains metadata with a string in the following format.

    GameName/Version Number (OS Version; CPU Speed; Installed RAM; Video RAM; Current Graphics Card)

    For example in Borderlands the string might look a little like this:

    Borderlands/1.0 (Mac OS 10.6.2; 2.8; 2.0 512; Radeon HD4870)

    This information can easily be removed by saving the screenshot into a different format using Preview or another image editing tool. It should be noted that none of the metadata stored can be used to identify the user.

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  8. Why can't I play online using GameRanger?

    In some rare cases you may find that you are unable to host or join multiplayer games using GameRanger. This may occur for a number of reasons, the most likely of which is a firewall port not being open on your router.

    If you have a connection issue with GameRanger, please check your router's settings to see if the correct port is open; port 16000 should be open. If that does not solve the problem, or if you have further questions about GameRanger, please see the GameRanger support page at http://www.gameranger.com/support.

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  9. What are the Borderlands Add-Ons?

    The Borderlands Add-Ons are a series of four additional content packs for Borderlands that were originally made available via download only for PCs. The content includes three huge new areas to discover as well as three battle arenas where you can test your fighting skills against waves of enemies.

    This additional content is aimed at players who have already completed the single player campaign and have a playable character that is of level 30 or above. Attempting to enter the Add-On areas with a character level lower than 30 will result in a swift death!

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